<<<Back to FAQ's
What about warranty? What if I have a
problem with one of the package components?
All of the
components are completely warranted by their
individual manufacturers. These warranties
ultimately flow through to you, the ultimate
owner of the equipment. The warranty period
and conditions are the same whether they are
purchased by you or by a packager. The
advantage you gain by purchasing through a
packager is the clout that packager has with
the OEMs because of their ongoing buy / sell
relationship. Warranty claims will more than
likely be addressed more expeditiously with
the packager working for you.
any other advantages associated with
purchasing my steam turbine generator
package through a packager?
packagers will offer financing or equipment
lease opportunities. Most OEMs will not.
Most packagers offer training in the use and
maintenance of all the package equipment.
Some even offer maintenance contracts. OEMs
may as well, but their expertise typically
is only with their portion of the package.
Most packagers and OEMs can provide
installation supervision, with the OEMs
having the same limitations stated above.
However, many packagers have associations
with organizations capable of providing all
the supervision and labor associated with
the expert installation of your steam
turbine generator package.